HR Career Map
Map out your dream career and discover your next move
This page is designed for desktop use only.

Step 1. Click any role on the career map to see all the details.

Your career path
Step 2. Tell us about your current role and we'll show variuos directions you can go in. Or build your own custom journey.
Junior Senior
Junior
Benefits Administrator
Benefits Manager
Chief Diversity Officer
Chief Learning Officer
Chief People Officer (CHRO)
Comp and Ben Specialist
DEIB Manager
DEIB Officer
DEIB Specialist
Director Total Rewards
Divisional/ Regional HR Head
Global HR Business Partner
Head of Digital HR
Head of Employee Experience
Head of HR
Head of Talent Acquisition
Headhunter
Helpdesk Support Agent
HR Administrator
HR Business Partner
HR Consultant
HR Coordinator
HR Data Administrator
HR Data Scientist
HR Director
HR Officer
HR Operations Manager
HR Project Manager
HR Scrum Manager
HRIS Analyst
Industrial Relations Executive
Industrial Relations Specialist
Internal Comms Consultant
Learning and Development Administrator
Learning and Development Consultant
Learning and Development Manager
OD Administrator
OD Executive
OD Head
OD Specialist
Payroll Administrator
Payroll Manager
Payroll Team Lead
People Analytics Head
Recruitment Consultant
Senior HR Business Partner
Shared Services Executive
Shared Services Manager
Talent Acquisition Specialist
Talent Manager
Talent Researcher
Training Facilitators
Horizontal scroll to see whole map

Industrial Relations Executive

The Employee Relations Executive directs an organization’s employee relations programs, policies, and procedures. They manage the activities of and services provided by the Employee Relations team or department.
HR Role family: Solution architect
Salary range: $70,000 - 85,000Gross salary range estimation based on US salary benchmark data collected in 2022
Work experience: 6-12 yearsAverage minimum year of (relevant) work experience required for this role.

Key Responsibilities

Contribute to setting the global IR/ER strategy and lead its implementation
Support the country HRBPs managing relationships with unions & ensuring consistency with its core business values and alignment with the global approach
Develop and maintain policies, procedures, and guidelines for employee relations, including collective bargaining agreements, discipline, performance management, and dispute resolution.

Skills & Competencies

Analytics Translation
Benefits and Rewards
Builds Trust
Business Advisory/Partnering/Generalist
Co-creates Strategy
Compensation
Develops and Coaches
Employee Health
Employee Relations and Labour
Inspire and Motivates
Interprets context
Leads with empathy
Manages Conflict
Safety and Wellbeing
Sets direction
Solves Problems
Talent and Performance Management

Career paths

Path 1
Path 2
Industrial Relations Executive
Industrial Relations Executive

Training programs

Certificate Program

HR Business Partner 2.0

Intermediate | 46 hours

Take your rightful seat at the table with strategic business partner skills.

Certificate Program

HR Metrics & Dashboarding

Entry-Level | 30 hours

Drive fact-based HR decisions by mastering powerful reporting and dashboarding skills.

More details & resources

Job Description Template: Industrial Relations Executive

The Industrial Relations Executive is responsible for managing employee relations, promoting positive work environments, ensuring compliance with labor laws, and mitigating risks associated with industrial disputes.

Responsibilities:

  • Develop and implement employee relations strategies and programs that support the company's objectives and foster positive working relationships with employees, labor unions, and other stakeholders.
  • Serve as a liaison between management and employees to identify, address and resolve employee concerns, disputes, and grievances.
  • Develop and maintain policies, procedures, and guidelines for employee relations, including collective bargaining agreements, discipline, performance management, and dispute resolution.
  • Develop and maintain strong relationships with external stakeholders such as labor unions, government authorities, and legal counsel.
  • Advise and support managers and supervisors on matters related to employee relations, labor laws, and HR policies.
  • Participate in collective bargaining negotiations and other labor relations activities to ensure a favorable outcome for the organization.
  • Monitor and analyze employee relations data and trends to identify potential issues and develop strategies to address them.
  • Develop and deliver training programs for managers and supervisors on effective employee relations practices and procedures.
  • Ensure compliance with applicable labor laws, regulations, and industry standards.
  • Manage and provide oversight to the industrial relations team.

Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 8-10 years of experience in industrial relations, with experience in a leadership role.
  • n-depth knowledge of labor laws and regulations in the regions of operation.
  • Experience in negotiating collective bargaining agreements and other labor relations activities.
  • Excellent interpersonal, communication, and conflict resolution skills.
  • Strong analytical, problem-solving, and decision-making skills.
  • Ability to build relationships with a diverse range of stakeholders and work collaboratively to achieve common goals.
  • Strong leadership skills and experience in managing and developing teams.
  • Strong attention to detail and ability to manage multiple priorities simultaneously.
  • Ability to work independently and take initiative

Detailed Responsibilities & Tasks

  • Develop and implement employee relations strategies and programs that support the company's objectives and foster positive working relationships with employees, labor unions, and other stakeholders.
  • Serve as a liaison between management and employees to identify, address and resolve employee concerns, disputes, and grievances.
  • Develop and maintain policies, procedures, and guidelines for employee relations, including collective bargaining agreements, discipline, performance management, and dispute resolution.
  • Develop and maintain strong relationships with external stakeholders such as labor unions, government authorities, and legal counsel.
  • Advise and support managers and supervisors on matters related to employee relations, labor laws, and HR policies.
  • Participate in collective bargaining negotiations and other labor relations activities to ensure a favorable outcome for the organization.
  • Monitor and analyze employee relations data and trends to identify potential issues and develop strategies to address them.
  • Develop and deliver training programs for managers and supervisors on effective employee relations practices and procedures.
  • Ensure compliance with applicable labor laws, regulations, and industry standards.
  • Manage and provide oversight to the industrial relations team.

Detailed Skills Description

  • Knowledge of labor laws: Understanding of the latest labor laws and regulations is critical in ensuring compliance with legal requirements, handling disputes, and ensuring a harmonious working relationship between management and employees.
  • Negotiation skills: A key part of the job of an Industrial Relations Executive is to mediate between management and employees during disputes or negotiations. Strong negotiation skills are essential to ensure the best outcome for both parties.
  • Communication skills: Excellent communication skills are necessary to interact with employees, management, and legal representatives. The ability to communicate effectively, both orally and in writing, is essential in establishing trust and maintaining transparency with all parties.
  • Analytical skills: The ability to analyze data, identify patterns, and make recommendations is essential for an Industrial Relations Executive. They must have the skills to evaluate data and identify the underlying causes of disputes and conflicts.
  • Problem-solving skills: An Industrial Relations Executive should be capable of identifying issues proactively, proposing solutions, and managing conflicts that may arise in a fast-paced environment.
  • Conflict resolution skills: An Industrial Relations Executive must have the ability to understand the root cause of conflicts, remain objective, and effectively manage conflicts to maintain a harmonious working relationship between management and employees

KPIs for this role

  • Collective bargaining: negotiating and implementing collective bargaining agreements that are fair and beneficial to both the organization and its employees.
  • Employee relations: maintaining positive relationships with employees, including handling grievances, disputes, and disciplinary issues in a fair and consistent manner.
  • Compliance: ensuring compliance with all relevant labor laws, regulations, and policies, and avoiding any legal or regulatory violations.
  • Labor costs: managing labor costs and identifying opportunities to improve productivity and reduce costs.
  • Communication: effectively communicating with employees, management, and external stakeholders on industrial relations matters.
  • Training and development: providing training and development opportunities to employees and managers to enhance their understanding of industrial relations issues and their ability to manage them effectively.
  • Safety and health: ensuring compliance with safety and health regulations and policies to provide a safe and healthy workplace for employees.
  • Employee engagement: promoting employee engagement and morale through effective communication, recognition, and involvement in decision-making processes.
  • Performance management: managing employee performance to ensure that organizational goals are met and employees are held accountable for their performance.
  • Metrics and reporting: tracking and reporting on key industrial relations metrics to monitor performance, identify trends, and recommend improvements