In this resource, you will explore the fishbone diagram as a tool for conducting root cause analysis in the realm of human resources. The fishbone diagram provides a structured approach to identifying and categorizing potential causes underlying a particular problem.
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- While root cause analysis focuses on processes and causes, design thinking puts people at the heart of the solution. To learn how you can complement your root cause analysis with human-centric, creative problem-solving, watch this video about design thinking: How Design Thinking Helps Drive Human-Centric Change.
- Use this resource to apply root cause analysis to approaching turnover: HRBP Guide for Managing High Turnover.
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