[NEW] Soft Skills Hub
Supercharge your HR skill set with essential soft skills to navigate every situation with ease.
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Present in Interaction
1h
Working life is becoming increasingly interactive. It is important to learn to be present in interactions. Being present requires five keys: concreteness, listening, assertiveness, positivity, and shared goals. Learn how to use these keys to improve your interaction skills.
What will I learn?
- You’ll understand the five keys of good interaction
- You’ll learn to be more present
- You’ll gain good and constructive interaction skills
Contents:
- Introduction
- Present in interaction
- The Five Keys
- Concreteness
- Listening
- Assertiveness
- Positivity
- Shared Goals
- The Elephant in the Room
- Summary
References:
Greene, J. O. (2003). Handbook of Communication and Social Interaction Skills. Lawrence Erlbaum Associates Publishers.
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