Employee Persona Journey Map Template

  • Helps visualize and understand the employee experience at each stage
  • Identifies key "touchpoints" and processes in the employee journey
  • Pinpoints specific pain points and opportunities for improvement
  • Guides the development of strategic next steps to enhance the experience
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Downloads 207 downloads Type Template Publication date September 17, 2025 Topics Employee RelationsOrg. DevelopmentTalent Management

This template is a strategic tool for HR professionals to map out and analyze an employee’s experience throughout their entire lifecycle with a company, from attraction to becoming an ambassador.

Included in this resource:

  • A space to define the target employee persona
  • Rows to document touchpoints at each stage of the employee life cycle stages
  • A row to detail the steps and procedures involved in each stage
  • A row to note the employee experience, i.e., the emotional state of the employee at each stage
  • A row for identifying and documenting challenges
  • A row for outlining actionable steps to address pain points
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