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Learning and Development Manager

The L&D manager is responsible for the end to end learning analysis, design and delivery of the organization to build the skills required to deliver on strategy
HR Role family: Solution architect
Salary range: $79,000 - 97,000Gross salary range estimation based on US salary benchmark data collected in 2022
Work experience: 3 - 7 yearsAverage minimum year of (relevant) work experience required for this role.

Key Responsibilities

Analyze training needs to develop new training programs or modify and improve existing programs
Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, e-learning and workshops
Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement
Collaborate with subject matter experts to create training materials, including presentations, handouts, e-learning modules, and job aids

Skills & Competencies

Analytics Translation
Builds Trust
Business Advisory/Partnering/Generalist
DEIB, Employee Experience and Culture
Delivers through technology
Develops and Coaches
Driven Results
Engages People
L&D/Leadership Development
Sets direction
Solves Problems
Talent and Performance Management

Career paths

Path 1
Path 2
Path 3
Path 4
Learning and Development Manager
Chief Learning Officer
Learning and Development Manager
OD Head
Head of HR
Chief People Officer (CHRO)
Learning and Development Manager
DEIB Manager
Talent Manager
OD Head
OD Executive
Learning and Development Manager
DEIB Manager
Head of HR
Divisional/ Regional HR Head

Training programs

Certificate Program

Learning & Development

Intermediate | 24 hours

Gain the skills to engineer an effective L&D program and create a culture of learning.

Certificate Program

Organizational Development

Intermediate | 31 hours

Gain the skills and expertise to help your organization thrive, now and in the future.

More details & resources

Job Description Template: Learning and Development Manager

The Learning and Development Manager is responsible for designing, developing, and implementing employee training programs to enhance the skills, knowledge, and productivity of our workforce. You will also evaluate the effectiveness of these programs and recommend improvements to meet organizational goals and objectives.

Key Responsibilities:

  • Develop and implement training programs to meet the needs of various departments and levels of the organization, including leadership, technical, and soft skills training
  • Collaborate with subject matter experts to create training materials, including presentations, handouts, e-learning modules, and job aids
  • Deliver training sessions to employees in a variety of formats, including classroom instruction, webinars, and virtual training sessions
  • Evaluate the effectiveness of training programs and make recommendations for improvements
  • Partner with HR Business Partners and department managers to identify training needs and develop training plans
  • Keep up-to-date with industry trends and best practices in learning and development
  • Manage training budgets, vendors, and external training programs as needed
  • Measure and report on the effectiveness of training programs to stakeholders
  • Ensure compliance with all training-related regulatory requirements

Key Requirements:

  • Bachelor’s degree in Human Resources, Organizational Development, or a related field; Master's degree preferred
  • At least 5 years of experience in Learning and Development or a related field, including experience with program design, development, and delivery
  • Excellent verbal and written communication skills, with experience in delivering training sessions to groups
  • Strong organizational and project management skills, with the ability to manage multiple priorities and meet deadlines
  • Demonstrated ability to collaborate effectively with stakeholders at all levels of the organization
  • Strong analytical and problem-solving skills, with the ability to identify and evaluate the effectiveness of training programs
  • Proficiency in Microsoft Office and Learning Management Systems
  • Knowledge of adult learning principles and instructional design methodologies
  • Ability to maintain confidentiality and handle sensitive information with tact and professionalism

Detailed Responsibilities & Tasks

  • Develop and implement training programs to meet the needs of various departments and levels of the organization, including leadership, technical, and soft skills training
  • Collaborate with subject matter experts to create training materials, including presentations, handouts, e-learning modules, and job aids
  • Deliver training sessions to employees in a variety of formats, including classroom instruction, webinars, and virtual training sessions
  • Evaluate the effectiveness of training programs and make recommendations for improvements
  • Partner with HR Business Partners and department managers to identify training needs and develop training plans
  • Keep up-to-date with industry trends and best practices in learning and development
  • Manage training budgets, vendors, and external training programs as needed
  • Measure and report on the effectiveness of training programs to stakeholders
  • Ensure compliance with all training-related regulatory requirements

Detailed Skills Description

  • Training and Development Expertise: A Learning and Development Manager should have a deep understanding of adult learning theory and training methodologies. They should be able to develop and deliver effective training programs that align with the organization's goals and objectives.
  • Communication Skills: A Learning and Development Manager should have excellent written and verbal communication skills. They should be able to clearly and effectively communicate training content to different audiences, including employees, managers, and executives.
  • Organizational Skills: A Learning and Development Manager should be highly organized and able to manage multiple projects simultaneously. They should be able to prioritize tasks and meet tight deadlines, while ensuring that training programs are delivered on time and within budget.
  • Analytical Skills: A Learning and Development Manager should have strong analytical skills to assess training needs and evaluate the effectiveness of training programs. They should be able to collect and analyze data to make informed decisions and drive continuous improvement.
  • Business Acumen: A Learning and Development Manager should have a strong understanding of the organization's business strategy and objectives. They should be able to align training programs with business goals and identify opportunities to drive performance and improve employee engagement.
  • Interpersonal Skills: A Learning and Development Manager should have strong interpersonal skills to build relationships with stakeholders at all levels of the organization. They should be able to collaborate effectively with cross-functional teams and build rapport with employees, managers, and executives.
  • Technological Proficiency: A Learning and Development Manager should be proficient in the use of technology to deliver and manage training programs. They should be able to use learning management systems (LMS), e-learning tools, and other digital platforms to create engaging and interactive training content

KPIs for this role

  • Training Effectiveness: Measure the effectiveness of the training programs, such as knowledge and skills acquisition, behavioral change, and business impact.
  • Training ROI: Measure the return on investment (ROI) of the training programs in terms of improved productivity, quality, customer satisfaction, revenue, or cost savings.
  • Learning Management System (LMS) Utilization: Track the utilization of the LMS by employees and monitor the effectiveness of the LMS in delivering and tracking learning activities.
  • Compliance: Ensure that all training programs are compliant with legal and regulatory requirements, such as safety training, anti-harassment training, and diversity and inclusion training.
  • Talent Development: Monitor and track the development of high-potential employees and ensure that they are receiving the necessary training and development opportunities.
  • Learning and Development Budget: Manage the learning and development budget effectively, ensuring that it is used efficiently and effectively to meet the organization's goals.
  • Stakeholder Satisfaction: Monitor the satisfaction levels of stakeholders, such as employees, managers, and senior leadership, with the learning and development programs and services.
  • Learning Culture: Foster a learning culture in the organization and promote continuous learning and development among employees.
  • Learning and Development Strategy: Develop and implement a learning and development strategy aligned with the organization's goals, culture, and values