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Learning and Development Administrator

The Learning & Development Administrator supports the L&D team in managing all administrative aspects of the execution of training programs, including bookings, scheduling, database management, materials/resources preparation, evaluation, and financing
HR Role family: Solution architect
Salary range: $48,000 - 59,000Gross salary range estimation based on US salary benchmark data collected in 2022
Work experience: Entry-levelAverage minimum year of (relevant) work experience required for this role.

Key Responsibilities

Liaises with a wide range of external contacts and internal stakeholders to ensure the efficient and smooth running of L&D administration
Enables the execution of L&D strategies by supporting the delivery of training programs at all levels of the organization
Assist in the preparation of learning and development program materials, including PowerPoint presentations, handouts, and other support materials.
Maintain the learning and development calendar and related schedules, ensuring that all deadlines and timelines are met.

Skills & Competencies

Data-Driven
Delivers through technology
Driven Results
Drives digital adoption
L&D/Leadership Development
Solves Problems

Career paths

Path 1
Path 2
Path 3
Path 4
Path 5
Learning and Development Administrator
Payroll Administrator
Comp and Ben Specialist
Payroll Team Lead
HR Operations Manager
Learning and Development Administrator
OD Administrator
HR Officer
Learning and Development Consultant
Learning and Development Manager
Learning and Development Administrator
Training Facilitators
Learning and Development Consultant
Learning and Development Manager
Chief Learning Officer
Learning and Development Administrator
Internal Comms Consultant
Learning and Development Consultant
OD Specialist
OD Head
Learning and Development Administrator
HR Administrator
HR Coordinator
HR Project Manager
HR Scrum Manager

Training programs

Certificate Program

Learning & Development

Intermediate | 24 hours

Gain the skills to engineer an effective L&D program and create a culture of learning.

Certificate Program

HR Metrics & Dashboarding

Entry-Level | 30 hours

Drive fact-based HR decisions by mastering powerful reporting and dashboarding skills.

Certificate Program

HR Generalist

Beginner | 32 hours

Gain the skills you need to hire, engage, and develop your company’s most valuable asset — its people.

More details & resources

Template: Learning and Development Administrator

The Learning and Development Administrator is responsible for assisting in the administration and coordination of learning and development programs, including scheduling and logistics, tracking participation and completion, and assisting in the preparation of materials and communications related to the programs.

Key Responsibilities:

  • Assist in the coordination of learning and development programs, including scheduling and logistics, participant registration and confirmation, and tracking participation and completion.
  • Communicate with program participants and instructors to confirm attendance and ensure timely and accurate delivery of program materials.
  • Assist in the preparation of learning and development program materials, including PowerPoint presentations, handouts, and other support materials.
  • Coordinate with external vendors and service providers to ensure seamless delivery of learning and development programs.
  • Monitor and maintain learning and development program records, including participant information, program evaluations, and feedback from instructors and participants.
  • Maintain the learning and development calendar and related schedules, ensuring that all deadlines and timelines are met.
  • Provide support to the Learning and Development team as needed.

Qualifications:

  • Bachelor's degree in Human Resources, Business Administration, or a related field.
  • 1-2 years of experience in learning and development administration, preferably in a large organization.
  • Excellent organizational and time management skills, with the ability to manage multiple priorities and deadlines.
  • Strong communication skills, both written and verbal.
  • Proficient in Microsoft Office suite, including PowerPoint, Word, and Excel.
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.

Detailed Responsibilities & Tasks

  • Assist in the coordination of learning and development programs, including scheduling and logistics, participant registration and confirmation, and tracking participation and completion.
  • Communicate with program participants and instructors to confirm attendance and ensure timely and accurate delivery of program materials.
  • Assist in the preparation of learning and development program materials, including PowerPoint presentations, handouts, and other support materials.
  • Coordinate with external vendors and service providers to ensure seamless delivery of learning and development programs.
  • Monitor and maintain learning and development program records, including participant information, program evaluations, and feedback from instructors and participants.
  • Maintain the learning and development calendar and related schedules, ensuring that all deadlines and timelines are met.
  • Provide support to the Learning and Development team as needed.

Detailed Skills Description

  • Organization and Planning: As a Learning and Development Administrator, you will be responsible for managing schedules, training programs, and training materials. Therefore, you need to be highly organized and able to plan and prioritize your work effectively.
  • Attention to Detail: You need to have a keen eye for detail to ensure that all training materials and schedules are accurate and error-free.
  • Communication Skills: You should be an excellent communicator, both verbally and in writing, as you will be liaising with employees, trainers, and other stakeholders. You should be able to convey information clearly and effectively.
  • Customer Service Skills: You will be dealing with employees and trainers, so you should have strong customer service skills to handle any queries or complaints that arise.
  • Technical Skills: You should be comfortable with technology and have a good understanding of learning management systems, e-learning platforms, and other training software.
  • Interpersonal Skills: You need to be able to work well with others, including trainers, employees, and colleagues in the HR department. You should be approachable, empathetic, and able to build relationships.
  • Adaptability: The training needs of an organization can change rapidly, so you should be adaptable and able to pivot your plans when necessary.
  • Analytical Skills: You should be able to analyze training data to identify trends and opportunities for improvement, and use this information to develop effective training programs

KPIs for this role

  • Learning program management: This KPI measures the ability of the administrator to effectively manage the learning programs within the organization, including developing and implementing training plans, tracking completion rates, and ensuring compliance with relevant regulations.
  • Training effectiveness: This KPI measures the impact of the learning programs on the performance of employees and the organization as a whole. It may involve gathering feedback from learners, conducting assessments, and analyzing data to determine the effectiveness of the training.
  • Cost management: This KPI measures the ability of the administrator to manage the budget for learning and development programs, ensuring that costs are kept within the allocated budget and identifying opportunities for cost savings.
  • Process improvement: This KPI measures the ability of the administrator to continuously improve learning and development processes, identifying areas for improvement and implementing changes to increase efficiency and effectiveness.
  • Stakeholder satisfaction: This KPI measures the satisfaction of stakeholders involved in the learning and development programs, including employees, managers, and senior leaders. It may involve gathering feedback through surveys, focus groups, or other means to ensure that the programs meet the needs and expectations of stakeholders.
  • Technology adoption and usage: This KPI measures the effectiveness of the administrator in adopting and utilizing technology to enhance learning and development processes, such as learning management systems, e-learning platforms, and virtual training tools.
  • Compliance: This KPI measures the ability of the administrator to ensure compliance with relevant laws, regulations, and policies related to learning and development, such as health and safety regulations, data privacy laws, and anti-discrimination policies.
  • Employee engagement: This KPI measures the level of employee engagement with the learning and development programs, including participation rates, feedback, and employee retention rates.
  • Talent development: This KPI measures the ability of the administrator to identify and develop key talent within the organization, including providing opportunities for growth and development and supporting career progression.
  • Learning culture: This KPI measures the effectiveness of the administrator in creating a culture of continuous learning within the organization, encouraging employees to embrace learning and development as an ongoing process.